All I see is the message "To return to login screen, Click Here", I can't see the main menu. Where is it?
- Did you install a third-party Pop-Up blocker?
- Did you install extra security software?
- Did you install Windows XP Service Pack 2?
- Solutions
- Check the "Use Non-Pop-Up version" option under the Sign In button
- Disable your Pop-Up blocker for our server (arrival.ppsaontario.com)
- If you have recently installed Windows XP SP2 you also could try clicking here
Are you having difficulty accessing your account because of a problem
with your password?
- Your password and/or login cannot contain any spaces.
- Your password must be at least six (6) characters long. For
increased security, we recommend creating a password containing
both numbers and letters.
- Your account may have been locked out for security reasons. Please contact our office for assistance.
Are you using a browser that doesn't support cookies, or do you have
cookies disabled?
- Your browser must support cookies, and the option must be enabled
to sign in.
How To Enable Cookies
- Internet Explorer 5 or 6
- Click Tools, and then click Internet Options.
- Click the Security tab.
- Click the Internet zone.
- Select a security level other than High.
-or-
Click Custom Level, scroll to the Cookies section, and then
click Enable for both cookie options.
- Other browsers
- To see if your browser supports cookies, and for detailed
instructions about how to enable this feature, see the
online Help for your browser.
- If you see a message to notify you that a Web site is trying to
send you a cookie when you try to sign in, you should choose to
continue or you will not be able to sign in.
- If your browser does not support cookies, you can
upgrade to a
newer browser.
Are you using a browser that doesn't support Secure Sockets Layer (SSL)
connections, or do you have SSL disabled?
- Your browser must support Secure Sockets Layer (SSL) and the
option must be enabled to sign in.
How To Enable SSL or Secure Sockets Layer
- Internet Explorer 5 or 6
- Click Tools, and then click Internet Options.
- Click the Advanced tab.
- Scroll to the Security section.
- Select all of the "Use SSL" check boxes.
- Other browsers
- To see if your browser supports SSL connections and for
detailed instructions about how to enable this feature, see
the online Help for your browser.
- If you see a message to notify you that you are entering or
leaving a encrypted connection when you try to sign in, you should
choose to continue or you will not be able to sign in.
- If you are behind a firewall or proxy that does not support
encrypted connections (for example, if you are accessing the
Internet from a computer that is part of a corporate network),
speak with your local system administrator to see if a solution
can be reached using your network. Note that not all firewalls or
proxies cause errors.
Need more information?
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